New Directions IT Staffing
We are looking for a Collections/Customer Service Representative in Bluffton. The Representative will need to be able to perform the following…
- Call/email customer to collect payment on past balances.
- Work with systems to locate customers and the amount due.
- Maintain detailed notes on customer interaction.
- Update Excel spreadsheet with specific amounts paid.
- Interact on conference calls to discuss aging reports and sensitive customers.
- Escalate billing disputes if necessary.
- Process payments via systems and advise treasury when payment has been received.
- Update point of contact information within the system.
Send us a Word copy of your resume and tell us why youre the one.
We are a boutique staffing firm (i.e. you are never just another resume to us). We pride ourselves on being able to give both our clients and contractors the one-on-one attention they deserve.