New Directions IT Staffing

We are looking for a Collections/Customer Service Representative in Bluffton. The Representative will need to be able to perform the following…

  • Call/email customer to collect payment on past balances.
  • Work with systems to locate customers and the amount due.
  • Maintain detailed notes on customer interaction.
  • Update Excel spreadsheet with specific amounts paid.
  • Interact on conference calls to discuss aging reports and sensitive customers.
  • Escalate billing disputes if necessary.
  • Process payments via systems and advise treasury when payment has been received.
  • Update point of contact information within the system.

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Send us a Word copy of your resume and tell us why youre the one.

About Us

We are a boutique staffing firm (i.e. you are never just another resume to us). We pride ourselves on being able to give both our clients and contractors the one-on-one attention they deserve.