New Directions IT Staffing

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Our client is looking to fill a role to help with a Desktop Administrator to…

  • Operate and maintain the Client Management System, client-side application delivery environment, and subsystems.
  • Analyze complicated systems, document application standards, and assure high levels of stability, reliability, and availability of the CMS.
  • Develop, test, and implement software delivery packages/policies, patch management solutions, and workflows within the system.
  • Discovery, recommendation, design, build and support of associated technologies in a timely, reliable, and cost-effective manner.
  • Ensure compliance with Standard Operating Procedures, Service Level Agreements, and architectural design
  • Troubleshoot and problem-solving of PCs related to hardware and software 
  • Configure and install hardware/software upgrades on PCs.
  • Coordinate Preventive Maintenance & service programs for desktop devices.
  • Provide Service Desk escalation support and implementation support.

The appropriate individual will have the following experience:

  • Active Directory
  • Application Deployment
  • Client Management Systems(SCCM)
  • Desktop Support
  • CompTIA Core; A+, Microsoft Certified Associate desirable
  • Customer Service

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